If your item is faulty or you are unhappy with your purchase, a full refund will be issued upon return of the item, in perfect condition within the original packaging, within 28 days, to the following address:
Online Shop Returns
Scottish Design Exchange
Unit 32, Ocean Terminal Shopping Centre
Ocean Drive
Leith
Edinburgh, UK
EH6 6JJ
Please email sdxsarah@gmail.com with your order number as the reference, to confirm your reason for return, and we will confirm once received. Unfortunately, we cannot cover return postage costs. A full refund, not including postage and packaging costs, will be issued to the bank account or PayPal address originally used to pay for the item. We do not offer direct exchanges at this time.