Between the Woods & Sea | Robin Print

RETURN POLICY 

If your item is faulty or you are unhappy with your purchase, a full refund will be issued upon return of the item, in perfect condition within the original packaging, within 28 days, to the following address: 

 

Online Shop Returns 

Scottish Design Exchange 

51 George St, 

Edinburgh 

EH2 2HT 

 

Please email admin@sdx.scot with your order number as the reference, to confirm your reason for return, and we will confirm once received. Unfortunately, we cannot cover return postage costs. A full refund, not including postage and packaging costs, will be issued to the bank account or PayPal address originally used to pay for the item. We do not offer direct exchanges at this time. 

 

SHIPPING  

When you order a product from the SDX online shop, the artists themselves will package and ship the product directly to you (we do not ship products from the SDX stores). The artists have 3-5 business days after your order to send you the products. 

*Postage included in price 

 

PRIVACY POLICY 

Please note that because the artists themselves will be filling your order (not the staff at SDX), we will be passing on your address and contact information directly to the artist. We have informed artists that they cannot retain this information after filling your order, in respect to GDPR requirements. 

 

 

 

 

 

 

 

 

 

 

 

SMALLER VERSION 

SHIPPING  

When you order a product from the SDX online shop, the artists themselves will package and ship the product directly to you (we do not ship products from the SDX stores). The artists have 3-5 business days after your order to send you the products. 

*PLEASE NOTE, POSTAGE COST IS INCLUDED IN THE PRODUCT PRICE* 

 

RETURN POLICY 

If your item is faulty or you are unhappy with your purchase, a full refund will be issued upon return of the item, in perfect condition within the original packaging, within 28 days. Please contact us to arrange your refund. 

 

PRIVACY POLICY 

Please note that because the artists themselves will be filling your order (not the staff at SDX), we will be passing on your address and contact information directly to the artist. We have informed artists that they cannot retain this information after filling your order, in respect to GDPR requirements.